HBS - Services

Small Business Services

Small Business Assessment / Consultation*

A Rep will:

Visit your home or office to survey your networking needs
Explain the benefits of networking your existing hardware
Recommend products
Estimate additional services or hardware required

Provide you with a written consultation detailing your setup

Advanced Diagnostic & Troubleshooting

Get help with your productivity software or hardware issues at home, office, online or over the phone.**

Advanced PC Setup and Server Configuration*

We’ll come in and setup one computer system (computer, monitor, keyboard, mouse and speakers), install a single server application, install one peripheral/external device, configure your new computer onto your domain environment, install and configure any network resources (printers, shared devices, etc.) and of course, test everything for proper functionality, to keep your business running smoothly. Hardware and software not included.

Network Installation & Setup*

We’ll setup and secure a two-computer network, a wired or wireless router and the knowledge you need to use file share, printing, mobility and backups. Hardware and software not included.

Business Wireless Networking for up to Six PCs / Devices*

All the advantages of business wireless networking, like file sharing, printing, mobility and backups, for as many as six PCs / devices. Devices include desktops, laptops, PDAs, adapters, printers, etc. Additional devices for $59 each. Hardware and software not included.

VPN Installation*

We’ll get your virtual private network up and running, allowing you and your employees to access your network from just about anywhere there’s an internal connection. We can setup your VPN hardware, software, connect and configure up to 5 computers to your new wireless network and encrypt it for added security. Hardware and software not included.

Add PCs to Existing VPN*

Once your virtual private network is up and running, you may find the need to add additional PCs to your network. We can take care of that, too. Hardware and software not included.

Operating System Install*

Whether you need to get your business computer setup for the first time or upgraded to the latest and greatest operating system, we’ll not only install the operating system but also take care of installing all the necessary drivers, critical updates and software titles originally supplied by the manufacturer. Hardware and software not included.

Operating System Service*

Time is money. Downtime is even more money, so when you’re experiencing blue screens, boot issues, freeze ups and other issues that affect your business, send for HBS. We’ll troubleshoot your operating system, repair any problems, remove all viruses, spyware and unneeded programs and startup items, as well as install any critical updates to keep your business up and running. Hardware and software not included.

Software Service / Install*

You focus on running your business. We’ll focus on the other stuff – like repairing, troubleshooting or installing that software application you’ve been meaning to get to. And don’t worry. We’ll also take care of installing all critical updates for that software and importing up to 100MB of data into the application (if upgrading). Hardware and software not included.

Hardware System Install*

Hardware is what runs your business, so we’ll make sure what you already have is working properly and what you’re going to get is installed correctly. Memory, hard drive, optical drive, tape drive, scanner, printer, whatever. That includes any software needed to run the device. Hardware and software not included.

Data Backup / Transfer*

We can setup backups or transfer an unlimited amount of important business information to another medium, including DVD, CD, NAS, internal or external hard drives or another PC. Hardware and software not included.

Server Application Service*

We’ll troubleshoot and repair the application that’s giving you problems or install new server software. On top of that, we’ll make sure you get all critical updates and that everything’s configured and working properly. Hardware and software not included.

Server Service*

When your server is having problems, we can help get it back on track. We’ll come right to your business to troubleshoot the problem and repair it. While we’re there, we’ll clean out any viruses or spyware you’ve picked up, remove any unneeded startup items and programs, and install operating system critical updates. Hardware and software not included.